DISABILITY ADVOCACY NETWORK INC
"Equality, Independence & Integration"
 

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DAN's Complaint Procedures

Remember, it is OK to let us know when you are unhappy with our service!!

 

What should you do if you have a complaint regarding the Disability Advocacy Network Inc.?

The following steps are the Disability Advocacy Network's Complaint procedures as per our Policy and Procedures manual.

 

 

Step 1

Talk to the person who you have a problem with.

 

Step 2

Talk to the Coordinator of the Disability Advocacy Network

Phone: (02) 69 219 225

 

Step 3

Write to the President of the Disability Advocacy Network Inc

P O Box 912, Wagga Wagga NSW 2650

dan_inc@bigpond.com.au

 

Step 4

Ask the Disability Advocacy Network to set up

a complaint committee to deal with the problem

 

Step 5

Talk to the Complaints Resolution and Referral Service

www.crrs.org.au

Step 6

Talk to the Disability Advocacy Network's Funding Body, the

Australian Government Department of Family, Community Services and Indigenous Affairs

www.facs.gov.au